Shipping & Returns
Shipping Policy
We now offer free local delivery of dried* or packaged items (excluding liquids) on Wednesdays and Fridays. Place your order online and choose the ‘delivery’ option at the checkout. When your items are ready (usually within 24hrs) we will contact you by phone to arrange payment and delivery.
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Delivery areas include: Ottery, Feniton, Alphington, West Hill, Tipton, Sidford and Sidmouth.
*Please note, loose dried products will be packaged in paper bags.
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You can also choose to collect your order from Fillfull HQ in Ottery St. Mary. Once you have placed your order online and your items are ready for collection (usually within 24hrs), we will send you a confirmation email. Payment is taken upon collection.
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Address: Fillfull, 2 Mill Street, Ottery St. Mary, Devon, EX11 1AD.
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Return & Exchange Policy
Once you have dispensed food, oils, vinegers or cleaning products into your own containers it cannot be returned. If you have purchased any of our eco products that are faulty please return them to the store and we will look into each matter on an individual case basis
In My Back Yard
BRINGING FRESH, NATURAL AND DELICIOUS FOOD DIRECT TO LOCAL CUSTOMERS
We are proud to partner with In My Back Yard where you can order all your larder items, fruit, vegetables, fish, meat and even flowers, to be delivered to a collection point near you.
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Collection points include:
Ottery St Mary - Fillfull
Sidmouth - Vinnicombes Bakery
Seaton - Natural Worx
Branscombe - Bulstone Springs Farm
For more information, visit their website. If you know of anyone who could benefit from this service who is not online, they can order by phone on 01297 680680.
